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Sulafah Loyalty Card – Terms & Conditions.

  1. The Loyalty Card is issued free of charge to all customers upon a single
    purchase of Rs. 20,000 or more from Sulafah.
  2. Loyalty Card Members shall earn 1 point for every Rs. 20 spent, equivalent to 5% of the total purchase value, on regular-priced shoes, bags, and jewellery.
  3. Each 1 point shall have a redeemable value of Rs. 1.
  4. The loyalty card must be presented at the time of redemption.
  5. Points can be redeemed on future purchases only and cannot be exchanged for cash.
  6. Points are not earned on gift vouchers, special promotions, clearance items, or discounted products unless otherwise announced.
  7. The loyalty card is not applicable for online purchases unless Sulafah’s official online store is included in the loyalty program.
  8. The loyalty account must be linked to the customer's registered mobile number.
  9. Points will be credited within 24 hours of purchase.
  10. Returned or exchanged items will result in the deduction of the corresponding points.
  11. Points are valid for 12 months from the date they are earned.
  12. Members may receive exclusive offers, early access to sales, birthday rewards, and special promotions.
  13. Loyalty benefits are non-transferable and can only be used by the registered customer.
  14. Sulafah reserves the right to amend, suspend, or terminate the Loyalty Card or its benefits at any time without prior notice.
  15. Any misuse or fraudulent activity may result in cancellation of membership and forfeiture of all accumulated points.
  16. By using the Sulafah Loyalty Card, the cardholder agrees to abide by the above-mentioned terms and conditions.